Transform Your Career Journey

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Terms of Service

Effective Date: January 1, 2024

1. Acceptance of Terms

By accessing and using the services of Trusted Career Counsel LLC ("we," "us," or "our"), you accept and agree to be bound by the terms and provisions of this agreement.

2. Service Description

Trusted Career Counsel provides professional career counseling, coaching, and development services including but not limited to:

• One-on-one career counseling sessions
• Resume and LinkedIn profile optimization
• Interview preparation and coaching
• Career transition planning and support
• Skills assessment and development planning
• Executive coaching and leadership development

3. Client Responsibilities

Clients agree to:

• Provide accurate and complete information during consultations
• Actively participate in agreed-upon career development activities
• Respect scheduled appointment times and provide 24-hour notice for cancellations
• Maintain confidentiality of proprietary methodologies and materials

4. Payment Terms

Payment is due at the time of service unless alternative arrangements have been made in writing. We accept major credit cards and electronic payments. Refunds are available within 30 days of service initiation if client is not satisfied with initial consultation quality.

5. Confidentiality

All information shared during counseling sessions is confidential and will not be disclosed to third parties without express written consent, except as required by law.

6. Limitation of Liability

Our services are advisory in nature. While we strive to provide excellent guidance, we cannot guarantee specific career outcomes or job placement results. Clients are responsible for their own career decisions and actions.

7. Modification of Terms

We reserve the right to modify these terms at any time. Changes will be communicated to active clients via email or through our website.

8. Contact Information

For questions about these terms, please contact us at [email protected] or call +1 (312) 555-0147.

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Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect

We collect information you provide directly to us, such as:

• Name, email address, phone number, and other contact information
• Career history, education, and professional goals
• Resume and professional documents
• Information shared during counseling sessions
• Payment and billing information

2. How We Use Your Information

We use the collected information to:

• Provide personalized career counseling services
• Communicate about appointments and services
• Process payments and maintain business records
• Improve our services and develop new offerings
• Send relevant career tips and resources (with consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in our operations (under strict confidentiality agreements)

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data and secure storage systems.

5. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• File a complaint with relevant authorities

6. Cookies and Tracking

Our website uses cookies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.

7. Changes to Privacy Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or website notification.

8. Contact Us

For privacy-related questions or requests, contact us at [email protected] or +1 (312) 555-0147.

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Cookie Policy

Effective Date: January 1, 2024

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide a better user experience and understand how our website is used.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation and access to secure areas.

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve our website's performance.

Functional Cookies

These cookies remember your preferences and provide enhanced, personalized features.

Marketing Cookies

These cookies track your browsing habits to deliver relevant advertisements and measure campaign effectiveness.

3. Cookie Consent

We obtain your consent before using non-essential cookies. You can modify your cookie preferences at any time through our cookie consent banner or browser settings.

4. Third-Party Cookies

Some cookies are set by third-party services that appear on our pages. We do not control these cookies and recommend reviewing the privacy policies of these third parties.

5. Managing Cookies

You can control and delete cookies through your browser settings. However, disabling certain cookies may affect website functionality.

6. Updates to Cookie Policy

We may update this cookie policy to reflect changes in our practices or applicable laws. Please review this policy periodically.

7. Contact Information

For questions about our cookie policy, contact us at [email protected].

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DMCA Policy

Effective Date: January 1, 2024

1. DMCA Compliance

Trusted Career Counsel LLC respects the intellectual property rights of others and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and respond to valid copyright infringement notices.

2. Copyright Infringement Notification

If you believe that your copyrighted work has been copied and is accessible on our website in a way that constitutes copyright infringement, please notify us by providing the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location on our website
• Your contact information (address, phone number, email)
• A statement that you believe in good faith that the use is not authorized
• A statement that the information is accurate and you are authorized to act on behalf of the copyright owner

3. DMCA Agent Contact Information

Send DMCA notices to:

DMCA Agent
Trusted Career Counsel LLC
875 North Michigan Avenue, Suite 3200
Chicago, IL 60611
Email: [email protected]
Phone: +1 (312) 555-0147

4. Counter-Notification

If you believe that your content was removed in error, you may file a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed content and its former location
• A statement under penalty of perjury that removal was due to mistake or misidentification
• Your contact information and consent to jurisdiction

5. Repeat Infringers

We maintain a policy of terminating the accounts of users who are repeat copyright infringers.

6. False Claims

Please note that making false claims regarding copyright infringement may result in legal liability.

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GDPR Compliance Documentation

Effective Date: January 1, 2024

1. Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: For marketing communications and non-essential cookies
• Contract: To provide career counseling services
• Legitimate Interest: For business operations and service improvement
• Legal Obligation: To comply with applicable laws and regulations

2. Data Subject Rights

Under GDPR, you have the following rights:

Right of Access (Article 15)

You can request information about the personal data we process about you.

Right to Rectification (Article 16)

You can request correction of inaccurate personal data.

Right to Erasure (Article 17)

You can request deletion of your personal data under certain circumstances.

Right to Restrict Processing (Article 18)

You can request limitation of processing your personal data.

Right to Data Portability (Article 20)

You can request transfer of your data to another service provider.

Right to Object (Article 21)

You can object to processing based on legitimate interests.

3. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (312) 555-0147

4. Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law. Career counseling records are typically retained for 7 years after service completion.

5. International Transfers

If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

6. Breach Notification

We have procedures to detect, report, and investigate personal data breaches. We will notify relevant authorities within 72 hours and affected individuals when required.

7. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with GDPR requirements.

8. Exercising Your Rights

To exercise any of your GDPR rights, contact us at [email protected]. We will respond to your request within 30 days.

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